PRIVACY POLICY AND COOKIE INFORMATION
Protecting your data is very important to Mirza (UK) Limited ( here in after referred to as "Mirza UK", "us" or "we"). To better protect your privacy and to inform you on our privacy policies, we provide this information explaining our online information practices and the choices you can make about the way your information is collected and used.
This policy together with our terms of use and any other agreement between you and us sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by Mirza UK. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If we make changes to this policy, we will notify you by updating this statement on our Website.
Our registered office is:
Mirza (UK) Limited
Mirza House
Sherbourne Drive
Tilbrook
Milton Keynes
MK7 8HY
WHAT INFORMATION DO WE COLLECT?
We may collect and process the following data about you in the following ways:
• Information that you provide by filling in forms on our site www.thomascrick.com (our site). This includes information provided at the time of registering for an account on our site. If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site and the resources that you access.
When you place an order, create an account, sign up etc, we may gather information like your name, company name, your email address, delivery and billing addresses and your phone number etc.. Any information you hand over from the account or checkout pages reaches us fully encrypted through an SSL – a special security layer added to your account and checkout pages.
WHAT INFORMATION DON’T WE COLLECT?
Your Credit/Debit card information is NOT stored anywhere on this site or by Mirza UK. We use a third-party payment processor (Payment Gateways) to handle this information securely.
HOW WE USE YOUR INFORMATION
We use your data for the following purposes:
Name & Address - to send you your purchases from our site.
Email address - to send you order confirmations, updates, delivery progress and refund updates. We would also use your email address for newsletters and offers etc. if you opt in to receive these.
Phone number - to send update texts regarding delivery information. We may also use your number to contact you if there are any issues with your order. We will never use your phone number for any other purpose.
Password - this is your unique security to access your account, your orders, your account preferences and to enable you to edit as and when you wish.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order such as providing the delivery address to a third-party courier to deliver your purchase.
We use the information you provide about someone else (like a delivery warehouse) when placing an order only to ship the products and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
If we are sold or merged with another company we may transfer information about your relationship with us to third parties, including information that identifies you and other information concerning your relationship with us.
NEWSLETTER AND MARKETING MATERIAL
We want to make sure that we only contact you if you want to hear from us. Ticking the box to opt-in at the time of account opening or adding your email address to our newsletter request form will mean that you are signed up to receive our emails. However, if you do change your mind and decide you do not wish to receive the Mirza UK/Thomas Crick newsletter, new product launches or offers, you can unsubscribe by clicking on the 'unsubscribe' link at the bottom of any emails you receive from us, or by emailing us at web@thomascrick.com
COOKIES
Cookies are small pieces of information in the form of text files that are sent to your browser from our web server and are stored on your computer. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Essential cookies - These cookies allow you to browse the Thomas Crick website, search for products, add & save items to your basket.
If you wish, you can set up your computer so that it rejects cookies and you will find instructions on how to do this at www.allaboutcookies.org. Please note that in doing so, in common with other online shopping sites, this may impact some of the functionality of our site.
By using our site, you consent to our privacy policy and the use of cookies.
LINKS TO THIRD PARTY SITES
We may provide links to third party websites from time to time that we believe may be of interest to you. This may be through the Media Section of our site or through our social media channels. We do not control nor vet these websites. We advise you to read the Privacy Policy applicable to each third-party site you visit, and we will not accept any responsibility for or liability in respect of either the contents or your use of these third-party sites.
No part of our website is structured to attract anyone under 13
AD NETWORKS
We sometimes work with other companies, called third-party ad servers, to serve advertisements on our behalf. We do not provide any personally identifiable customer information to these advertisers or third-party websites. At the time of issuing this statement we do not currently operate these retargeting campaigns, but we will update this policy with the third party details if we commence any campaigns in the future. These third-party ad servers place cookies on the browsers of visitors to its website and may send its own cookies to the visitors' cookie file. The cookies will allow the ad server to apply its Personalized Retargeting technology and to serve Personalized banners; the Cookie is a means by which information relating to internet activity is recorded; Criteo will collect and use this data in accordance with all applicable laws and regulations (including but not limited to laws governing privacy, and data protection); The data collected and used by these third parties is at its sole discretion will only contain non-personal data. This data will be anonymous and will not contain the name, address, telephone number, email address or IP address of the visitors.
SOCIAL NETWORKS
We use communication tools to share links with social networks such as Facebook, Twitter, Instagram or Pinterest. If you click on these features, such as a “share” button, the company providing them may collect your IP address, which page you are visiting on our site and may place cookies when you are connected into their services. Your interactions with these features are governed by the privacy policy of the company providing it. For more information on the cookies used by these websites, you can refer to their specific privacy statements listed below:
Facebook: http://www.facebook.com/about/privacy/
Pinterest: https://policy.pinterest.com/en/privacy-policy
CHANGES TO OUR PRIVACY POLICY
Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Any updates can be tracked by the revision date provided at the bottom of this statement.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
YOUR RIGHTS AND HOW CAN YOU ACCESS OR CORRECT ANY OF YOUR INFORMATION
We want to make it as easy as possible for you to exercise your rights regarding the data we hold about you. You have the right to:
Ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);
Ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
The right to opt out of any marketing communications that we may send you (as per the “Newsletter and Marketing material” section above”.
If you wish to exercise any of the above rights, please contact us using the contact details set out below
Protecting your data is of the highest importance to us .If you have any questions about how we uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means
Email us at web@thomascrick.com
Or alternatively, write to us at:
Mirza (UK) Limited
Mirza House
Sherbourne Drive
Tilbrook
Milton Keynes
MK7 8HY
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
UPDATES
This policy was last updated May 2018.